1. What payment methods do you accept?
We accept all major payment methods, including Visa, MasterCard, American Express, PayPal, and marketplace-approved payment systems. All transactions are secure, encrypted, and protected to ensure a safe shopping experience.
2. How long does shipping take?
Orders are usually processed within 1–2 business days. Standard delivery typically takes 3–7 business days within the USA. Marketplace orders (Amazon, eBay, Walmart) follow their fast, trackable shipping guidelines. You will receive a tracking number once your order ships.
3. Do you offer returns or exchanges?
Yes—your satisfaction is our priority. We offer a hassle-free 30-day return policy for unused and undamaged items. Returns must follow Amazon/eBay/Walmart return standards, and refunds are processed promptly once the item is received.
4. How do I contact customer support?
You can reach us anytime via our Contact Us page, by email at info2rizallc.com, or via messaging if you ordered through Amazon, eBay, or Walmart. Our support team responds within 24 hours.
5. Are your products authentic and high quality?
Yes—Riza LLC only sources authentic, high-quality products from trusted suppliers. Every item is checked for quality, safety, and marketplace compliance before shipping. We follow Amazon, eBay, and Walmart product listing and quality assurance standards.